۱. Introduction & Commitment to Privacy

At Zarin Shemsh, we highly respect your privacy. To provide a safe and reliable shopping experience, we collect only the necessary information required for order placement, submitting reviews, or accessing certain features of our website.

۲. Information Required for Order Processing

For secure processing and delivery of gold and silver bars, we may collect:

  • Full delivery address

  • Phone number

  • Name and national ID (for individual purchases)

  • Economic code and company registration number (for corporate purchases)

۳. Use of Information for Delivery

Customers can enter another person’s details (name, phone, address) for delivery purposes. Such information will be used exclusively to complete that specific order.

۴. Use of Information for Communication & Marketing

Zarin Shemsh may use certain data for:

  • Website optimization and improving user experience

  • Sending newsletters, event updates, promotions, or special offers

  • Conducting market research and analyzing customer behavior

۵. Editing & Legal Use of User Comments

Customer reviews may be edited to comply with our website policies. If a submitted comment contains illegal or harmful content, Zarin Shemsh reserves the right to use registered data for legal proceedings.

۶. Account Security

Users are responsible for safeguarding their username and password. These credentials must not be shared with others. In case of a phone number change, users must update their profile accordingly.

۷. Confidentiality of Personal Data

All personal information is treated as strictly confidential and will not be shared with third parties unless required by law or legal authorities.

۸. Use of IP & Cookies

Like most websites, Zarin Shemsh uses cookies and IP tracking to improve website performance and protect users from unauthorized access.

۹. Updates to Privacy Policy

Zarin Shemsh may update or revise this privacy policy without prior notice. Our commitment is to ensure a safe, convenient, and trustworthy online shopping experience.

۱۰. Key Definitions

  • Website: All online content under zarinshemsh.com managed by Zarin Shemsh.

  • Online Purchase: The process of selecting and purchasing gold and silver bars via our website.

  • User: Any individual or organization accessing our website to view content or purchase products.

  • Personal Information: Data that can identify an individual, such as name, address, phone number, email, or national ID.

۱۱. Website Usage Rules

By using our website, users automatically agree to all terms and conditions. Any violation may result in restricted access or legal action. Users are fully responsible for their activity on the website.

۱۲. Changes to Terms & Conditions

Zarin Shemsh reserves the right to change the website’s terms of use at any time. Updates will take effect immediately upon publication, and users are responsible for staying informed.

۱۳. Use of Bank Accounts & Cards

For online purchases, users must only use bank accounts and cards registered in their own name. Unauthorized use of another person’s banking details may result in legal consequences. Zarin Shemsh is not liable for any misuse of banking information by users.